If you purchased the ticket from an online ticket sales service, you need to contact the customer support department of that service.
If your ticket is purchased on our website, you need to send a refund request, by logging in to your booking on our website through the “My Booking” section on the main page of the website.
For additional information you can contact us by phone +374 (11) 747777 or visit our office at 10 Vazgen Sargsyan Street, Piazza Grande Business Center.