Refund of Economy Class ticket

The return of air tickets is carried out on the basis of the rules of the ticket fare.

Passengers who purchased a business class ticket can request a refund of the ticket both before departure and after departure.

It is also necessary to take into account that when combining tariffs, low tariff rules apply.

Ticket refund is available for tickets of the "Flexible" fare and higher.

The amount of the penalty varies depending on the time of sending the refund request. Before departure, penalty for refund will be 100 EUR, after departure, if you do not show up for the flight, an additional penalty in the amount of 50 EUR is withheld.

In case of return of a premium economy class ticket, a fine of 75 EUR is withheld before departure, 100 EUR after departure and a fine for non-show on the flight (50 EUR).

When requesting a refund of an air ticket, several factors must be taken into account:

  1. If the ticket was purchased from an intermediary, then in this case it is necessary to contact the agent.

  2. If the ticket was purchased on the official page of the airline, then the request must be left on the airline's website in the "My booking" section

  3. If the ticket was purchased at the airline's office, it is necessary to contact the sales department staff.

  4. Provided that the purchase of the ticket was carried out by card, the refund amount will be transferred to the same card within 3-30 working days.

  5. Provided that the purchase of the ticket was carried out in cash, the refund amount will also be carried out in cash.


Directions


News

12.09.2018 - Voronezh and the Armenians: what is the Armenian community doing?

In the airplane to Voronezh, the 90% of the passengers are Armenians- mainly with Russian citizenship. They have spent the summer holidays in the Armenian land and now they are going back to Russia- Voronezh by different reasons- outgoing work, asphalt work. At the airport of Voronezh the first landing are also Armenians.

15.05.2019 - We offer you a “different summer”! Destinations ‒ Tel Aviv, Beirut, Lyon!

Let me interrupt your dream of wearing a swimsuit, holding a cocktail under the palm shade during your holiday on the beach with an offer to get acquainted with the summer life of three interesting cities.

23.11.2018 - Air-company “Armenia” goes on surprising its passengers by unprecedented “Black Friday” sales

On 23rd of November there was a huge queue of passengers  in the head office of the air-company “Armenia”  from the early morning. “Armenia” had joined the famous international “Black Friday”  shopping day, offering its passengers a big sale of more than 70 % for the Russian and European directions two-way air-tickets.

18.08.2019 - Air-Company “Armenia” Talks about Interesting Things: From a Large Aviation Exhibition to a Fairy Tale in a Small Village

To the already established tradition of holding the annual air show at the Voronezh airport, a new one was added - the active participation of air-company “Armenia”  in it. For residents of Voronezh and partner air-companies, this is a real feast in which both tourists and local residents take part enthusiastically.